AI for Health Tech — HealthAI · DentAI Pack
MWP implementation for LATAM clinics and medical practices. 24/7 triage, scheduling, insurance billing, post-visit follow-up.
What we do in this industry
We work with clinics, medical practices, and health tech platforms across LATAM. The industry has real pain: missed calls mean missed appointments, insurance billing consumes hours from admin staff, and post-visit follow-up is almost always left to the doctor's memory. Our MWP implementation specific to health tech includes reception agents that triage 24/7, scheduling connected to the doctor's real calendar with automated WhatsApp reminders, automated billing for local insurance (PAMI, OSDE, private), and protocol-driven post-visit follow-up. The founder's clinical background (4 years of Medicine at CEMIC) is applied directly to system design — this isn't a generic pack.
Ideal client
- Multi-doctor clinics with 5+ professionals
- Medical practices with high appointment volume (>40 per week)
- Health tech SaaS serving LATAM
- Dental platforms (specific DentAI pack)
- Teams with quantifiable pain points in missed calls or billing
Real metrics
- +25%new appointments
- −60%missed calls
- 5 mininitial triage SLA
- 40+doctors in production (Medra)
What we automate
- 24/7 reception and triage with adapted clinical protocols
- Scheduling with automated WhatsApp and email reminders
- Billing for PAMI, OSDE, and local private insurance
- Post-visit follow-up per medical protocol
- Intelligent referrals between professionals
- Reporting of medical and administrative KPIs
Sector-specific FAQ
Do you handle patient data in compliance with HIPAA / local data laws?
Yes. All infra stays in your Supabase with RLS enabled, full audit trail, we don't log patient data in external tools, and signed URLs with short TTL for clinical documents. HIPAA/local-law/LGPD compliance documented in the MSA.
Does it integrate with the clinical software we already use?
Depends on the software. If it has a REST API or accessible database, yes. We've integrated with proprietary clinic systems and with off-the-shelf LATAM software. In the prior Audit we check integrations before committing to scope.
What about critical cases or emergencies?
The agent is designed to identify criticality and immediately escalate to a human. It never makes autonomous clinical decisions. Triage is pre-clinical administrative — prioritize, schedule, not diagnose.